Frequently Asked Questions
Shipping and Delivery
Exchange and Refund Policy
Co. Men Zip Cardholder
Terms and Conditions

F R E Q U E N T L Y   A S K E D    Q U E S T I O N S


Once you're done shopping, checking out is easy and secure. You may always view the items you have added to your Shopping Bag by clicking the "Shopping Bag" button on the top right of any page. You may also checkout by clicking on the "checkout" hyperlink located on any item detail page. Once you are viewing the contents of your shopping bag, you may adjust quantities in your bag by changing the number to the right of items, and then by clicking "update bag" after all quantity adjustments have been made.


Once you are ready to checkout with the items in your shopping bag, click on the checkout button in your shopping cart. During the check out stage, you will be able to fill in your shipping details, any existing promo codes and payment method.
Based on the contracts and relationships we have with our vendors, the merchandise sold on our site is intended for personal use only, and not for resale. We reserve the right to cancel orders that appear to be for resale purposes.


We accept PayPal and the following credit cards: Visa, Master Card, and American Express.


For Australian domestic orders, we use Australia post eParcel service.
For international orders, we use Australia post International services or DHL Logistics International services.
Orders over $49.00AUD will include a tracking number which may require the addressees signature.


You will receive an order confirmation once your order has been successfully transmitted. In addition, a shipping confirmation e-mail will be sent once your order has been shipped. This confirmation will include the tracking number* for your package.
*Tracking numbers are only included on orders over $49.00 AUD (signature from the addressee may be required).


Pre-order items:
All pre-order items are expected to be shipped in late February 2018, you will automatically receive updates on the schedule when you check out.

In-stock items:
Orders placed Monday-Friday before 12 PM AEST usually ship within 2 business days pending availability and credit verification. Orders placed on Friday after 12 PM AEST will begin processing within the next following 2 business working days. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We do not offer Saturday or Sunday delivery. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS OR AUSTRALIAN PUBLIC HOLIDAYS.

For more details, please refer to our Shipping and Delivery section.


- Store credit can only be used at www.comen.co
- Store credit cannot be transferred to another person or account.
- Please treat store credit like cash.
- Any purchase amounts that exceed the value of the store credit will require an additional method of payment for the remaining balance due.
- Store credit never expires.
- Store credit is provided in the currency in which you paid.
- Your use of store credit constitutes your agreement to our Terms & Conditions.


Feel free to contact us by emailing hello@comen.co or filling out the Contact us form linked here.

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S H I P P I N G    A N D    D E L I V E R Y


We try our best to send out your packages on time every day. We aim to dispatch orders placed before 12 PM AEST on weekdays within 48 hours pending availability and credit verification. Orders placed on Fridays and weekends will be processed within the following 2 business working days.

Please take care to fill out your full name at checkout, including first and last name to prevent any postal delays. Once a package has left our office we have very little control over it. As our delivery times listed are only estimates, Co. Men is not responsible for any delays caused by the courier, especially during high-volume periods. Co. Men can never guarantee a delivery date.

Please note delivery time does not include Saturdays, Sundays, Australian public holidays or Pre-order items.


Standard shipping – usually takes around 5 to 7 business days to deliver after orders have been processed & shipped
Tracking numbers* will be supplied once your order has been processed. Delivery times may vary for those in rural areas.
*Tracking numbers are only included on orders over $49.00 AUD (signature from the addressee may be required).


Standard shipping – usually takes around 5 to 10 business days to deliver after orders have been processed and shipped. Delivery times will vary depending on country.
Tracking numbers* will be supplied once your order has been processed.
*Tracking numbers are only included on orders over $49.00 AUD (signature from the addressee may be required).


Orders shipping to destinations outside Australia may be subjected to import taxes, customs/duties and fees levied by the destination country. All applicable customs and import duties and fees, taxes and any other charges are the responsibility of the customer, even if you refuse the shipment upon delivery. it is up to you to ensure that you comply with your local custom policies. If you refuse to pay any additional fees, your package will be sent back to us and you will be refunded the cost of your order minus any extra shipping charges incurred by us from the courier.


Please contact us at hello@comen.co for any postage enquiries.

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E X C H A N G E   A N D    R E F U N D    P O L I C Y


At Co. Men our team undertake product quality control before we send your product out. However we understand that mistakes happen or you have a change of mind, therefore if there is a fault in your purchase we offer returns for refund within 18 days of customer receiving the order (for full-priced items only). If you want to return a purchase due to change of mind, we offer returns for a life-time store credit within 18 days of customer receiving the order. Items must be returned in original gift box and packaging.

Please note if you paid for shipping at the time of your original order, you will not be credited the cost of shipping when we receive your return.


1. Email us at hello@comen.co to let us know you’d like to return or exchange your item(s).
- Please provide your order number, and the items you are returning or exchanging.
- Please provide a tracking number.

2. Send your item to the return address we provide you in our reply. Customers are urged to purchase tracking of their return. If the parcel is lost on its way to us, our Customer Service team will have limited compensation options.

3. Once we receive your returned item(s), we’ll process it within 5 business days - however in high volume periods, especially around the holidays, could cause delays. We apologise for any inconvenience.

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W H Y    T H E    C O.    M E N    Z I P   C A R D H O L D E R

A F F O R D A B L E   L U X U R Y
W i t h    o u r    t h o u g h t f u l l y    d e s i g n e d    p r o d u c t s ,
w e    t h i n k    y o u   e q u a l l y    d e s e r v e   t h o u g h t f u l    p a c k a g i n g .


- Retail price $400.00 AUD
- Standard Design
- Minimal Storage
- No RFID Protection
- No Zip compartment
- Susceptible to scratches


- Retail price $60.00 AUD
- Genuine Saffiano Leather
- Holds up to 10 cards
- RFID Protection
- Secure Zip compartment
- Scratch Resistant

Unlike standard cardholders, The Co. Men Zip Cardholder is the most versatile and thoughtful accessory you will ever own. Our design, colour and information is the sole communicator of our brand essence.
We start with genuine saffiano leather lined with RFID protection, ensuring a long-lasting cardholder that always keeps your information secure.
Unlike standard cardholders, we add a unique zip compartment, so your loose items such as coins and keys will never get lost again.
Lastly, we make sure that the finish is slim and compact, helping you stay organised. Discover the Co. Men difference for yourself.

C A R R Y   M E T H O D S

Carry Method 1

Carry Method 2

Carry Method 3

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  T E R M S   A N D    C O N D I T I O N S




This website is operated by Co. Men. Throughout the site, the terms “we”, “us” and “our” refer to Co. Men. Co. Men offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Big Cartel . They provide us with the online e-commerce platform that allows us to sell our products and services to you.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any colour will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgement, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.


We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.


Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.


Your submission of personal information through the store is governed by our Privacy Policy. For more detail, please review our Privacy Policy.


Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.


In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Co. Men, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


You agree to indemnify, defend and hold harmless to Co. Men and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.


In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.


These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Australian Competition and Consumer Commission (ACCC).


You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.


Questions about the Terms of Service should be sent to us at hello@comen.co.


Orders that are shipped to countries outside the Australia may be subject to import taxes, customs duties, and fees levied by the destination country, as well as delivery delays due to required customs clearance procedures.

All import taxes, customs duties, and fees are the responsibility of the recipient.

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